Customer ReviewsWrite a review
Our family loves crispy crust pizza and I am happy that I can make crispy pizza home now with the Emile Henry Pizza Stone. I have purchased two burgundy pizza stones and they look stunning. The colour is so beautiful and I am glad that I bought two so I can make two large pizzas all at once. Overall, I am pretty satisfied with the product.
However, there is one thing that I would like to comment. On the center of the pizza stone, there is a big round label glued to it. Having a label on a product is very common practice and from my experience, I am always able to peel off the label cleanly using a hair blower without leaving any glue mark. However, this time the round label covers a very big surface and is glued very tight. Took me over five minutes to peel it off using the blower but still left some glue on the surface. I had to wash off the glue very carefully as I was afraid to scratch the surface. This was a very annoying experience.
Thank you for your honest feedback. We are happy that you are enjoying the pizzas you make. We are sorry about the label experience, and will relay your valuable feedback to the manufacturer. We look forward to serving your culinary needs again in the near future.
- team Gusta
Standard shipping starts from CAD $5 when your order is $100 or above. We use the quickest way we can afford to ship your products to you. Please refer to our Ordering & Delivery page for detail.
Pick Up is free of charge at our cooking studio in Markham, Ontario. Please select the "Pick Up" option next to the shipping tab at check out.
If there is a "Special Order" badge on the top right of the product, that means the item is not currently in stock. Generally, most items (especially ingredients) will be back in stock 1 to 10 days after you have placed your order, unless otherwise noted on the product page. As we ship first-come-first-serve, to ensure your priority in the queue, we suggest that you place a pre-order online so that we can ship the item to you as soon as we get it.
Orders with out-of-stock/pre-order items will not be shipped until all items are available. If you would like to ship available items first, we can help to separate the order into two or more orders. Each time an order is shipped a shipping fee is required. Please contact us if you would like to do that.
As we order some of our professional tools aboard, brands below may take longer to arrive. While we cannot guarantee the exact arrival time, below is the approximate lead time range for reference:
- Ateco: 2 - 8 weeks
- Debuyer: 1 - 3 weeks
- Epicurean: 2 - 4 weeks
- KitchenAid: 1 - 3 weeks
- Matfer: 2 - 4 weeks
- Mauviel: 1 - 3 weeks
- Professional Books & Magazines: 2 - 4 weeks
- Sanneng: 6 - 12 weeks
- Silikomart: 2 - 5 weeks
- Wusthof: 1 - 3 weeks
If you would like to know the lead time of a specific product, please do not hesitate to contact us.
If you are dissatisfied with your order, please contact us within 5 calendar days of receiving your package by emailing firstname.lastname@example.org or calling 905-604-6040 to obtain a return authorization code before returning any merchandise.
Some exceptions apply, please refer to return policy for detail.