Gusta Supplies serves chefs, culinary students, bakers, pastry professionals and passionate home cooks. You do not need to be a culinary professional to shop with us.

Yes. Customers are welcome to visit and browse our selection at Gusta Supplies, 2800 John Street, Unit 25, Markham, Ontario L3R 0E2.

Gusta Supplies operates as a wholesale business, so an account is required to complete purchases in person.

Yes. Eligible students enrolled in qualifying culinary, baking, pastry, professional cooking, wine, beverage and related programs at recognized Canadian educational institutions may apply for a 10% student discount.

Approved students may use the discount on eligible purchases online and in store. Please review our Student Discount page for eligibility, terms and the application.

Volume discounts may be available depending on the products you are interested in. Please contact us with your volume discount inquiry, including the products you are considering, and our team will be happy to review the available options with you.

Online checkout currently supports shipping within Canada. Customers outside Canada are welcome to contact us to ask whether shipping can be arranged for their order. International shipping is handled case by case and cannot be guaranteed.

For more information about shipping, local delivery, pickup and processing, please see our Shipping & Delivery page.

Orders containing pre-order items are normally held until all items in the order are available so they can be shipped together.

If you would like an estimated timeline before placing your order, please contact us. After a pre-order is placed, our team will also get in touch to provide an estimated arrival time once that information is available.

If you would prefer to receive available items sooner, please contact us to ask about splitting the shipment. Additional shipping charges may apply.

If you need to make a change, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed, but changes or cancellations cannot be guaranteed once processing has begun.

Regular pickup is available at Gusta Supplies, 2800 John Street, Unit 25, Markham, Ontario L3R 0E2, Tuesday to Saturday from 11:00 a.m. to 6:00 p.m.

Please wait until you receive a pickup-ready notification before coming to collect your order. See Shipping & Delivery for pickup timing and other details.

Please contact us as soon as possible and include clear photos or video that help show the problem. For courier or transit-related issues, please also include photos of the outer shipping box or packaging, the shipping label and any visible parcel damage where applicable.

These situations are handled separately from ordinary change-of-mind returns. Please see Returns & Refunds for more information.

Please review our Returns & Refunds page for return eligibility, timing, return shipping, refunds and special circumstances.

Please contact Gusta Supplies before sending or bringing back a return.